Black Raccoon Consulting have been delivering sales & marketing support and training to commercial fitness businesses for over a decade.
Now it's time to bring that expertise to the leisure trusts sector and enable them to maximise their sale delivery performance
This is your opportunity to:
Improve member journeys
Improve your follow-up and member contact
Improve your mystery shop scores
Deliver greater results
Black Raccoon Consulting with help you deliver your own success pathway
Bringing over 25 years of private leisure marketing experience to your organisation to change mindset and performance.
Providing you the tools and understanding to manage the performance of your
teams success, set challenging targets and celebrate delivery.
Working with some of the brightest and best we have created sales training to improve skills, Motivate the team and deliver results.
Social media done well, whether organically or through paid ads can deliver unbelievable results. Let us support this process in your business.
Black Raccoon Consulting is an end-to-end Fitness Business Consultancy.
We support our clients from pre-sale and beyond with sales, marketing and training support. We also offer:
Client Journey and experience reviews
Business performance analysis
Operational and systems support
Supply chain decision making and advice
Auditing and mystery shopping
Our support is bespoke and based on our initial discussions and fact finds. Get in touch today and let is review how best we can support your growth and expansion Forecasts.
We understand that working with a new consultancy firm brings it's own risks. That is why we want to prove ourselves to you first by offering a Free Sales and Marketing business review.
This will cover:
Your Organisational set up in relation to driving sales
Your Tools and CRM
Your Marketing Activity/Plan
Your Client Journeys
Your Social Media Activity
Your Marketing design and delivery
Your KPI's and team management
Your Sales Processes
Your Automation systems
Your pricing models
Our aim is to provide you with a comprehensive assessment of your sales and marketing performance and capabilities to improve and deliver significant growth.
Managing Director & Senior Business Consultant
26 years leisure industry and 10 years as MD of Black raccoon consultant.
Experience working for and with some of the industry's biggest companies including PulseFit, Fitness First, Holmes Place and Marriott Hotels, as well as large experience with independent and franchise clubs.
Vastly experienced in sales and marketing performance change and training
Senior Business Consultant
Ex-Military, now with close to 3 decades spent supporting Health and Fitness Brands around the world, improving membership sales, retention, developing daily operations and building franchise expansion strategies. An experienced C suite executive, working for such iconic brands such as Bodymasters Saudi Arabia, Goodlife Australia, Holmes Place Europe, Xercise4less and BMF with Bear Grylls. Now specialising in operational change and delivering performance growth for large organisations'
Senior Business Consultant
Chris is an experience leisure operator and gym owner having opened
successful clubs under franchise and single ownership models.
Chris specialises in sales and small group training models and not only has significant
leisure experience but also high pressure sales roles providing a unique set of
Senior Creative Consultant
Rob has considerable leisure experience and in particular leisure trusts and local authority leisure in his role as head of design for Serco leisure.
He is enthusiastic and highly creative person with considerable professional experience within both design and marketing in the UK and abroad having worked agency side, in-house and as a consultant within a range of industries.
Bringing together Industry experts to give you the best advice
Our team of experts has well over 100 years of industry experience and have worked with some of the biggest and smallest leisure fitness businesses in the UK and Abroad.
We believe the Leisure Trust market has huge potential for growth and we want to support you in delivering that growth.
A shift to wellness does not mean a need to sacrifice strong sales and business focus and this is where we can support.
In fact, a move to wellness requires and even greater emphasis on emotional selling and well-designed client journeys.
Let Black Raccoon take our commercial success and help your grow your leisure business sales and revenue performance.
Delivering sales training that teaches your team to ask questions and solve problems.
We don't sell facilities or offers!
Show your managers how to effectively manage team performance and how to track key KPI's
Show you what sells. What products, what services what offers work to deliver performance
Implement effective client journeys that enable you to build communities,
reduce attrition, increase spend and drive revenue
We will review your business practices and provide a detailed report on our findings
If you don't agree with our findings that's ok, what have you lost? Nothing. What have you gained? A massive insight into your business highlighting key areas for growth or improvement.
We are confident that that when you start working with us you will understand that we can help you and your teams perform to the levels you set out.
So we don't mind doing some work to prove to you that we have what it takes
Black raccoon Consultants - All Rights Reserved